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Security and privacy

Reporting a security problem

Found a security bug in Budget Smugglers? Email us with "Security" in the subject and we'll get onto it.

If you think you’ve found a security problem, please tell us before telling anyone else.

Email [email protected] with Security in the subject. Include:

  • what you found, and where
  • the steps to see it happen
  • what someone could do with it

We’ll reply as soon as we can, keep you posted while we fix it, and thank you publicly if you’d like.

Please don’t#

  • look at, change or delete anyone else’s data. Use your own account, or the public demo.
  • run automated scanners or load tests against the live service.
  • try to trick people into giving up their details.

Something wrong with your own account?#

If you’ve had an alert you don’t recognise, or think someone else has your password, see signing in safely and then email us.